5 articles
How We Manage Projects: Michal Horák on Building Bridges Between Team and Client →
A team status on Thursday to find out where work stands. A client report on Friday with the questions we need answered to move forward. And a follow-up call on Monday to clarify everything. Our project manager Michal Horák spoke at Czech Online Expo 2024 about how to set up effective communication between team and client to maximize value for both sides. The key ideas from his talk are covered in this article.
Michal Horák1 min read
28. 5. 2026

Practical tips, inspiring stories and real-life experiences from the world of CX, business, strategy and design. The podcast is hosted by Robin Janásek, an experienced strategist, designer and mentor.

ROBIN JANÁSEK
Head of Research & Design
How We Manage Our Collaboration with Top-obaly.cz, Keeping the E-shop Among the Best-Performing in the World →
Long-term collaboration requires planning, but also flexibility in responding to the client's immediate needs. Managing a large project like the development of the Top-obaly.cz e-shop is supported by ongoing research, optimisation and backlog collection, regular status calls with the client and an annual outlook. As a result, the e-shop has consistently ranked among the top 10% of best-performing e-shops. We have been continuously improving it for over ten years, making the buying experience easier for its customers.
Kateřina Přibylová4 min read
28. 5. 2026
We Help Clients Grow: Developing the Website and the Whole Business →
Handing over the finished website is not where our collaboration ends — it is more of a beginning. We continue developing projects, optimising and improving websites. But we do not limit our collaboration to the website alone; we build long-term partnerships with clients and are happy to help with internal processes and the entire business. We also share our know-how so clients can handle certain tasks independently. Read what to expect from long-term collaboration with us.
Robin Janásek4 min read
28. 5. 2026
How to Approach a Website Redesign: Build on Data and Iterative User Testing →
Triple conversion rate, return on investment in under 8 months, a many-fold increase in traffic, or a 24% profit boost — all from a website redesign alone. These are results from our projects. Read our recommendations and start building on data and user research instead of gut feelings.
Robin Janásek5 min read
28. 5. 2026

