CX Space Podcast: Quality as a Company-Wide Value →
At NEVA s.r.o., quality is the core pillar of the entire company — from production through sales to internal communication. And it's thanks to this quality that they've also established themselves in international markets.
Robin Janásek2 minutes read
28. 5. 2026
Practical tips, inspiring stories and real-life experiences from the world of CX, business, strategy and design. The podcast is hosted by Robin Janásek, an experienced strategist, designer and mentor.
ROBIN JANÁSEK
Head of Research & Design
Kateřina Jandová: What Works for Us in Recruitment and Onboarding →
With a well-structured onboarding process, you can retain up to 82% more employees. Because our agency has grown from just a handful of people to a team of nearly 40, we decided to pay more attention to our recruitment and onboarding processes. How did we go about it, and what tools are helping us? Read on in our new newsletter.
Tereza Lattová5 minutes read
28. 5. 2026
NewCX Space Podcast: Lenka Stawarczyk on Brand Tone of Voice — How to Find It and Maintain It Across the Company →
Every company has a tone of voice, whether it wants one or not. But how do you ensure your company's voice aligns with your brand? And that everyone in the company maintains it? "Being friendly and human isn't enough," says Lenka Stawarczyk in the interview — someone who has spent over 10 years helping companies and brands find their voice. Listen to more of her thoughts and useful tips in the next episode of the podcast.
Robin Janásek2 minutes read
28. 5. 2026
Jakub Blatný: The Biggest Marketing Game Changer Is Still the Very Basics — Looking at Business Through the Customer's Eyes →
When two experienced and passionate marketers sit down for an open conversation, it can bring a lot of inspiration from the world of CX and marketing. Jakub Blatný leads the team behind the Proof & Reason brand, and was interviewed by his colleague, content manager Tereza Lattová. You can read their answers to questions that definitely don't stay on the surface. At the end, Jakub added tips on interesting sources where he goes for inspiration.
Tereza Lattová5 minutes read
28. 5. 2026
